This Cookie Policy applies to the Websites and by using the Websites you agree to this Cookie Policy.
‘Websites’ includes www.planetarborist.com, www.planetarborist.co.uk, business.planetarborist.com, www.veganarborist.com, www.veganarborist.co.uk, and any sub-domains of such sites. Any reference to our Websites includes all of the above.
Any changes to this Cookie Policy will be posted here. Your continued use of the Websites after any such change has been posted will constitute your agreement to any such changes. We strongly suggest that you revisit this Cookie Policy in order to ensure that you are informed of the current Cookie Policy for the Websites.
When you visit the Websites or make use of our services you may automatically receive one or more cookies. The primary purpose for our use of cookies is to ensure the optimal delivery of our services. In addition, we use third party cookies for statistics and to analyse user behaviour.
This policy outlines how we use cookies, why, and how this allows us to improve our service and the experience you have when using our Websites.
What are cookies?
Cookies are small text files that are downloaded to your device when you visit our Websites. Cookies are useful because they allow a website to recognise a user’s web browser or device. Cookies do lots of useful things such as remembering your preferences and allowing us to monitor the performance of our Websites.
How to manage cookies preferences
You will be given the option to accept or reject cookies when visiting our Websites. Additionally, most web browsers allow you to manage cookies via the browser settings. For example you may choose to delete existing cookies, prevent your browser from accepting new cookies, have the browser notify you when you receive a new cookie or disable cookies altogether should you wish to do so. Please note that without cookies you may not be able to take full advantage of all of our Websites features.
Our use of cookies
Cookies on our Websites may be set by us, by third parties under contract with us, or by independent third parties such as advertisers. Please note that we have no control over such independent third parties.
Our Websites use both ‘session’ and ‘persistent’ cookies.
Session cookies are stored on your device and remain on it for the duration of your visit to our Websites. When you close your browser, any session cookies that have been set will be automatically removed from your computer’s memory.
Persistent cookies are stored on your device and remain there until they reach the expiration date or you choose to delete them. The website that creates this type of cookie will have access to that cookie each time you return to that particular website. This type of cookie enables our Websites to recognise you when you make return visits to us and help tailor our services to your requirements.
The cookies we (or relevant third parties) use and why
| Cookies types | What we use them for |
| Search Filters | Designed to aid your search experience. |
| Visitor Insights | Allows us to match the visitor back to past visits and activities in order to enhance the individual user experience. |
| User Access Token | The user access token is used to authenticate a logged in user. This is reset on every page load for maximum user security on the website. |
| Advertising | We may use third party advertising solutions to serve you advertisements relating to our services when you are on other websites.
These tailored advertisements are served by third parties using cookies which will track your behaviour across the web, using anonymous statistical rather than personally identifiable information, including information relating to your use our services, your location and demographic characteristics. Third party advertisers may also use cookies to ensure compatibility with, and enhance your experience of, the website. You can opt-out of third-party advertising networks, however, you may continue to receive interest-based advertising from us when using the Websites. |
| Analytics | To understand more about how our websites and services are used in order to optimise the user experience, develop our Plaform for the needs of our users and for our own business development. Google Analytics store cookies on your device to generate anonymous statistics in accordance with their privacy policy. |
Further information
If you believe that we have not complied with this Cookie Policy, or if you have any questions about our privacy practices in general, you may contact us at: [email protected].
If you have a complaint, please describe in as much detail as possible the ways in which you believe that this Cookie Policy has not been complied with. We will investigate your complaint promptly.
If you provide us with inconsistent preferences (for example, by indicating on one occasion that you consent to our use of cookies and on another by declining cookies), we will try to update your privacy preferences in a timely and accurate manner.